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Frequently Asked Questions

KARAZA 3D

karaza@3d:~$ faq --time
How long does the order take?
Depends on size, print time and volume. On average between 1-3 days, and it could go up to 7 days for big jobs.
karaza@3d:~$ faq --formats
What formats are supported for printing?
STL/OBJ files are the most suitable. If your file is in a different format you can use our converter HERE.
karaza@3d:~$ faq --cost
I have a file — how much would it cost to print?
You can use our price estimator HERE. Note that it is, after all, an estimator: if the general price suits you, click the inquire on WhatsApp button so we can discuss the final price and how long the order will take to process.
karaza@3d:~$ faq --no-model
I have an idea but no model. Who can model it for me, and what would the whole process cost?
Check our 3D modeler marketplace HERE to find a modeler that fits your budget and timeline. After you agree with the modeler on a price for the 3D model itself, we can give a full price for the print. Estimating these projects is hard, so be prepared for price changes along the way.
karaza@3d:~$ faq --contact
Who do I contact if I face any issues?
You can always contact us on +962793435037 or [email protected].
karaza@3d:~$ faq --delivery
Do you deliver or only pickup?
We can deliver to anyone locally, and pickup can be arranged if available.
karaza@3d:~$ faq --fdm-vs-resin
FDM or resin — which one should I choose?
FDM (filament) is best for strong, functional parts and larger objects. Resin is best for small, highly detailed pieces like miniatures. If you're not sure, send us the model and we'll recommend.
karaza@3d:~$ faq --materials
What materials can you print with?
PLA, PETG, ABS and TPU for FDM, plus standard resin for resin prints. The price estimator lists the per-gram rates for each.
karaza@3d:~$ faq --broken-stl
My STL has errors — can it still be printed?
Usually yes. Run it through our STL repair tool first to see what's wrong, then send it over and we'll take it from there.
karaza@3d:~$ faq --minimum
Is there a minimum price for a print?
FDM prints include a 1.50 JD baseline fee, and resin prints have a 2.00 JD minimum. Small parts are cheap — the estimator shows it instantly.

VINTAGE KARAZA

karaza@vintage:~$ faq --shipping
Do you deliver internationally?
Yes, we offer both local and international delivery. We also have local pickup which can be arranged.
karaza@vintage:~$ faq --condition
Are all the products used?
Well no shit — most of our stock is 20+ years old. But all our products are clean, tested, refurbished and guaranteed to work. And all handhelds have newly installed batteries.
karaza@vintage:~$ faq --warranty
Tell me about your warranty — what are its conditions?
We offer 1 month warranty on all products after the date of purchase. Warranty applies if you received an item that didn't match the description made on the listing (e.g. analog drift, broken screen). In that case you can opt to either receive a full refund or exchange for an item that has a similar value.
karaza@vintage:~$ faq --exchange
What is your exchange policy?
We do not offer exchanges — once you buy it you're stuck with it, no switching. We usually have one item in stock for everything, so please make a wise decision on what you want out of our fine selection before hitting that buy button.
karaza@vintage:~$ faq --sell
I have an item that I'm looking to sell — do you guys buy or only sell?
We sell/buy/trade anything related to retro games and are open for offers. If you have anything that you think might catch our interest please send us the details HERE and we will contact you as soon as we can.
karaza@vintage:~$ faq --order
How do I order a listing?
Open the listing and hit the WhatsApp or Instagram button — tell us which item you want and we'll handle the rest. Listings move fast and most items are one-of-one.
karaza@vintage:~$ faq --tested
Are items tested before you list them?
Yes. Every item is cleaned, tested and refurbished before it goes up. If you want extra proof, DM us and we can send a video of the exact unit working.
karaza@vintage:~$ faq --restock
How often is stock updated?
Listings are updated as inventory changes — new finds go up whenever we get them, and sold items are marked SOLD right away. Follow @vintage.karaza to catch new drops.
No questions match your search.

WHAT CUSTOMERS SAY

وصلتني القطعة، شغل نظيف نظيف. شكراً كثير على التعامل الحسن وجودة الطباعة

The piece arrived — really clean work. Thank you for the great service and the print quality.

Custom print · February 2024
زي الأصلي… يسلمو إيديك

Just like the original — thank you.

Replacement part · February 2024
والله من الآخر، الدكتورة أخذته. كنت متوقع ينكب — جبت فل مارك

Honestly, spot on — the professor accepted it. I thought it would flop and I got full marks.

University project · March 2024
Top contender for one of the cleanest prints I've seen

Custom print · July 2024
I got them and they sound clear and perfect, thank you

Guitar picks · July 2024
يسلم إيدك والله، إشي نار والجودة نار

Genuinely brilliant — the piece is great and so is the quality.

Custom order · July 2024
يسلمو إيديك، عنجد إشي مرتب وفخم. ما توقعت هاي الجودة والله

Really neat and premium. I honestly did not expect this quality.

Custom order · August 2024
سلام عليكم، الأوردر وصل، كلشي مظبوط وكثير حلوين

The order arrived — everything is correct and they look great.

Keychains · August 2024
ما شاء الله شغلك فخم يسلمو يديك… القطعة ثقيلة وما تنكسر

Excellent work — the part is solid and it doesn't break.

Functional part · August 2024
الله يسلم إيدك، مرتبة وكثير حلوة ومقاساتها مية بالمية بالسانتي

Neat, really nice, and the measurements are spot on to the centimetre.

Custom lettering · September 2024
Thank you so much for the product, it is so lightweight and it is exactly what I wanted. It was nice seeing the prototypes and how it came to be. Awesome work.

Custom design · September 2024
صراحة مشروعك متعوب عليه وبجنن، ما شاء الله

You've clearly put real work into this and it's brilliant.

February 2024

Quotes are transcribed from messages sent to us on WhatsApp and Instagram and shared publicly in our @karaza_3d feedback highlight. Customer names and numbers are left out on purpose.